ลบบัญชี LuvLuv

LuvLuv is developed by Have Fun Digital House Co., Ltd. Version of 19 October 2026.

How to delete your account in the game

1. Open LuvLuv (the app, or app.havefundigitalhouse.com/pokemeow on the web) and sign in to the account you want to delete.
2. Tap your profile picture at the top of the home screen to open "My account".
3. Scroll to the bottom and tap "Delete account".
4. Read what will be lost, then tap "Continue".
5. Type your player name exactly as shown and tap "Delete my account".

Your account is deleted immediately. There is no waiting period and it cannot be undone. Stored photo files are deleted or stripped of anything that identifies you within a few minutes.

Can't sign in any more?

Email havefundigitalhouse@gmail.com with the subject "Delete my LuvLuv account", your player name, and the email, LINE or Google account you signed up with. We will check that the account is yours and delete it within 30 days.

What is deleted

• Your account: player name, email, password, LINE user ID, Google account ID and every signed-in device
• Your coins, points, rank, diamonds and their history
• Your clothes, treats, supplies, missions and rewards
• Your whole café (rooms, decor, seated cats and visitor list)
• Your walks and routes
• Your showroom posts, AI outfit try-on pictures, and photos still under review or rejected
• Your "own cats" leave the game with all their photos, and their locations are erased

The cats you keep leave your collection; other players who keep the same cats keep them. Your own (pet) cats are removed from the game.

What is kept, and for how long

• Accepted cat photos stay so the game can still recognise those cats, but anonymised: no name, no location, and only the date is kept. The files are re-saved with their embedded data (EXIF) removed. They are kept while the cat remains in the game.
• Names you gave cats you discovered stay with those cats, without your name attached (nicknames only you saw are deleted with your account).
• Records of diamond purchases with real money: amount, date and Stripe reference, no longer linked to your account. Kept for as long as Thai accounting and tax law requires (generally 5 years).
• Server logs and database backups made before the deletion may still contain your data; they are removed within 90 days.

Data held by other providers follows their own policies: you can remove LuvLuv's LINE Login permission in LINE's settings (linked apps) and its Google permission at myaccount.google.com/permissions; Stripe's payment records and photos once sent to OpenAI for analysis follow those providers' policies. Full details are in our privacy policy.

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